Important News: 

Yes, you have full control to add, edit, and deactivate menu items.

Menu Customisation: Set up your menu on Taptuck with categories, menu items and additions to create a user-friendly experience.

Yes, you are able to specify which meal period and day of the week your products will be available for sale.

You will receive a daily automated order mailer listing pre-ordered items and detailed pre-order information by grade, class, and child.

• All orders

• New orders

• Redeemed orders

• Unredeemed orders

• Cancelled orders

• Pocket money spend

• Scan to Pay Sales

Yes, you will find these various reports under ORDERS. They will give you a breakdown of order number, order amount, items, date, meal period, status, parent name, Kid name, Grade, Class, channel and payment method.

Yes, you can access a breakdown of the orders under – ORDERS – ALL ORDER BREAKDOWN

You can either redeem pre-orders by scanning a childs Taptuck card and redeem the order via the app.

Or you can redeem orders via the BOH login.

Go to ORDERS – NEW ORDERS – Filter by todays date – SELECT ALL (Or individually) and click REDEEM! Easy as that!

Go to ORDERS – NEW ORDERS - Filter by todays date – ACTION – CANCEL ORDER

This will cancel the order and refund the parent wallet.

Yes, you are able to view detailed sales reports, providing insights into daily or monthly sales.

Finance – Sales Recon

Once your orders have been redeemed, you can go to the FINANCE tab, CASHOUT, and then enter the amount you wish to cash out from your wallet balance and click REQUEST CASHOUT.

We release cashouts on Monday / Wednesday / Friday @ 3pm for same day payment.

We will automatically cashout your wallet on the 1st of the month to ensure that funds do not roll over into the new month.

You get a further 2 FREE cash outs at a timing of your choice in the month, thereafter you will be charged R10 per cashout.

Download the Taptuck App on your cell phone, sign in with your merchant Login Credentials, and use your camera as barcode scanner.

The app will pick up the Child’s name, Profile picture, Allergies, Food preferences, if the child has any pre-orders, and the child’s available balance.

You can enter the amount and click redeem – the funds will be transferred from the parent wallet to your merchant wallet instantly.

Yes, we do!

Taptuck POS is seamlessly integrated to your Taptuck app. Enabling real time customer balances, ordering history & menu item management. Cost effective hardware solutions, quick & easy to deploy to sites. With multiple ways to pay, scan to pay, Zapper and credit card payments all built-in, going cashless is simple.